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Service & Repairs

Same place service available.

Before you decide whether you need service or not, here are a few helpful hints to save you the cost of a service call. Never attempt to adjust springs, cables, or bottom corner brackets:
If your garage door won't open:
Check for broken spring or broken cable; if broken, call for repairs.
Disconnect door from operator and open manually. If unable to raise, call for repairs.
Check to see if door is locked
Check to see if power is on (check breakers)
Check to see if door is frozen due to ice check to see if photo eye is aligned (solid light indicates proper alignment)
 
If your garage door won't close:
Check to see if photo eye is aligned (solid light indicates proper alignment)
If door is misaligned, call for repairs, do not attempt to close
Check to see if power is on
Check force adjustment on operator
 
If your transmitter is not working:
Check to see if battery needs to be replaced. If not, check the receiver for obvious damage. If unsure, give us a call.
 
If you are still experiencing problems and would like us to help or if you just want information, please fill out the contact form.
   
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